Frequently Asked Questions
Learn the answers to frequently asked questions.
14 articles in this collection
Written by Rune Alexander Rødbro and Gonzalo Oaxaca
Written by Rune Alexander Rødbro and Gonzalo Oaxaca
How can I update my browser?
Always use the latest browser version for the best possible Internet experience 🙏
Written by Rune Alexander Rødbro
Updated this week
Updated this week
I accidentally deleted a flipbook. Can you restore it?
No 😰 Deleted flipbooks are irreversibly gone.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why is my flipbook queued / not processing?
Are you waiting for a long time? It's most likely due to rush hour!
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Is iPaper Accessible?
Make sure your content is in compliance with WCAG 2.1 - European Accessibility Act Directive - ADA compliance
Written by Gonzalo Oaxaca
Updated this week
Updated this week
Trouble with firewall or network restrictions?
A whitelist can help let the iPaper magic through.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Is your share on Social Media not updating to reflect recent changes?
There's an app for that!
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Can I change a single page in my flipbook?
Yes. But it requires the full PDF file.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why does text in my flipbook look blurred?
Fast loading speeds come with a sacrifice.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why does it say my PDF files are being deleted?
Don't worry. Everything is fine. It is just the maid doing some cleaning.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
How should I design my PDF for best results?
PDF Specifications and Recommendations.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why do I get an error message, no matter what I try to do?
Have you tried turning it off and on again?
Written by Rune Alexander Rødbro
Updated this week
Updated this week
My PDF is Password Protected - What can I do?
Provide or remove the password.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why isn't my share on Facebook / LinkedIn updating to reflect recent changes to the flipbook?
Sometimes, they need a little push.
Written by Rune Alexander Rødbro
Updated this week
Updated this week
Why am I getting an error message when trying to place a Vimeo video?
Privacy. Your video has it.
Written by Rune Alexander Rødbro
Updated this week
Updated this week