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Frequently Asked Questions
Frequently Asked Questions
Learn the answers to frequently asked questions.
17 articles in this collection
Written by
Rune Alexander Rødbro,
Gonzalo Oaxaca,
and
Felix B. Pecarski
Which browsers are supported in the Admin?
iPaper Admin supports all major browsers. Here is the definitive list of which browsers we support, and which we do not.
Written by
Felix B. Pecarski
Updated over a week ago
How can I update my browser?
Always use the latest browser version for the best possible Internet experience 🙏
Written by
Rune Alexander Rødbro
Updated over a week ago
I accidentally deleted a flipbook. Can you restore it?
No 😰 Deleted flipbooks are irreversibly gone.
Written by
Rune Alexander Rødbro
Updated over a week ago
How to set up redirects for your Flipbooks
Learn how to redirect your visitors from one URL to another, the difference between permanent and temporary redirects, and when to use them.
Written by
Felix B. Pecarski
Updated over a week ago
Cookies in iPaper
The most frequently asked questions about iPaper’s cookie policy and how our technology works. 🍪
Written by
Felix B. Pecarski
Updated over a week ago
Why is my flipbook queued / not processing?
Are you waiting for a long time? It's most likely due to rush hour!
Written by
Rune Alexander Rødbro
Updated over a week ago
Is iPaper Accessible?
Make sure your content is in compliance with WCAG 2.1 - European Accessibility Act Directive - ADA compliance
Written by
Gonzalo Oaxaca
Updated over a week ago
Trouble with firewall or network restrictions?
A whitelist can help let the iPaper magic through.
Written by
Rune Alexander Rødbro
Updated over a week ago
Is your share on Social Media not updating to reflect recent changes?
There's an app for that!
Written by
Rune Alexander Rødbro
Updated over a week ago
Can I change a single page in my flipbook?
Yes. But it requires the full PDF file.
Written by
Rune Alexander Rødbro
Updated over a week ago
Why does text in my flipbook look blurred?
Fast loading speeds come with a sacrifice.
Written by
Rune Alexander Rødbro
Updated over a week ago
Why does it say my PDF files are being deleted?
Don't worry. Everything is fine. It is just the maid doing some cleaning.
Written by
Rune Alexander Rødbro
Updated over a week ago
How should I design my PDF for best results?
PDF Specifications and Recommendations.
Written by
Rune Alexander Rødbro
Updated over a week ago
Why do I get an error message, no matter what I try to do?
Have you tried turning it off and on again?
Written by
Rune Alexander Rødbro
Updated over a week ago
My PDF is Password Protected - What can I do?
Provide or remove the password.
Written by
Rune Alexander Rødbro
Updated over a week ago
Why isn't my share on Facebook / LinkedIn updating to reflect recent changes to the flipbook?
Sometimes, they need a little push.
Written by
Rune Alexander Rødbro
Updated over a week ago
Why am I getting an error message when trying to place a Vimeo video?
Privacy. Your video has it.
Written by
Rune Alexander Rødbro
Updated over a week ago