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Why am I getting an error message when trying to place a Vimeo video?

Privacy. Your video has it.

Updated this week

Are you seeing the error message below, when trying to place a Vimeo video in a Flipbook?

Then your video's privacy settings is either:
a) blocking it from being viewed
b) blocking iPaper from fetching metadata, such as thumbnail and size

(Or the video doesn't exist - check the URL is correct)

To fix this, go to vimeo.com and select your video.

Click the 'Share' button on the top right of the screen:

From there, you can toggle between 'Sharing' and 'Embed' settings:

We recommend the following settings:

1. Sharing

Who can watch this video?

  • Anyone
    This will open your video up for anyone to view - including iPaper

or...

  • Hide from Vimeo

    The video can be embedded and viewed on other sites but does not have a video page on Vimeo.

Please note that we do not support 'Unlisted', 'Private' or 'Password' videos.

2. Embed

Where can this video be embedded?

  • Anywhere
    This allows your video to be embedded on the iPaper platform

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