Have you changed your email address and want this to reflect in your iPaper login credentials?

For security reasons, we do not allow email addresses to be changed on existing user logins. We recommend, however, that you contact your account admin, who will be able to create a new account with your desired email address, and remove your old or unused account.

How do I find out who the admin is on my account?

If you are unsure who the admin on your iPaper account is, contact us via the chat bubble 💬 in the bottom corner, and we'll be able to help you identify your account admin.

I am the admin on my account. Can I change the email address associated with my user?

Neither users nor admins are able to change the email address associated with a user. However, if you are an account admin, and require a new admin login, you can:

  1. create a new user, with your new email address

  2. grant the new user admin rights

  3. verify, and log in with your new user credentials

  4. remove the old admin account


Of course, if you're unsure of anything, or have any questions about your account, we're always on hand to help! Reach out to us using the chat bubble in the corner. ✌️

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