All Collections
Account / Plan / Billing
Account
Account security
How to manage multiple iPaper accounts using Multi-account login
How to manage multiple iPaper accounts using Multi-account login

You can manage multiple iPaper accounts using a single set of login credentials! 🙌

Updated over a week ago

Depending on how your business is set up, you might only have a single email address set up for incoming emails. Similarly, you might only wish to use a singular email address to log in across multiple iPaper accounts.

Luckily for you, you can access all your different iPaper accounts, using one email address, with Multi-account login.

📖 This guide explains:

When would you use Multi-account login?

If you manage multiple iPaper accounts, remembering a unique email address and password for each account is complicated and unnecessary. Instead, Multi-account login allows you to use one set to log in to them all. It is useful if:

  • your business has multiple, regional iPaper accounts

  • your business consists of multiple brands, each with its own iPaper account

  • you maintain a staging or test account, separate to your main iPaper account

How to set up Multi-account login

Great news! Multi-account login doesn't require any special set up: whenever you create a user on an iPaper account, if the email address associated already exists on another iPaper account, our system recognizes this and appends access rights for your new account to the existing user.

A visual description of how Multi-account login uses a single set of credentials to give you access to multiple accounts.

Once your single set of credentials is authenticated in iPaper, you have access to all accounts associated with these credentials.

How to switch between iPaper accounts

Upon logging in to iPaper with an email address associated with more than one account, you'll be presented with a modal listing of all the accounts:

From here, you can select which account you wish to manage.

You can also switch between accounts easily:

  1. Click on the Account name in the top, right-hand corner.

  2. From the drop-down menu, select Switch account. This will open the account selector modal.

  3. Select the account you want to switch to.

Additional considerations when using Multi-account login

Switching between accounts that use different security protocols

Multi-account login will also force the most secure login requirements present across any of the accounts you manage, before you can switch between accounts.

For example, if Account A only requires a normal email + password login combination, whereas Account B requires a more secure SSO solution, you will be required to log in using Account B's SSO solution before you can manage Account A.

The same also applies if one managed account uses 2-Factor Authentication.

Did this answer your question?