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Checkout option: WhatsApp

With the WhatsApp Shop Configuration, your customers can checkout via WhatsApp!

Updated over a week ago

This article refers to the WhatsApp messaging app. iPaper supports a checkout option for WhatsApp, but cannot offer support on setting up your WhatsApp account.

Using the Shop Integration checkout options, your customers can check out via your own landing page, web-shop or basically any way you want them to!

🔰 Before you get started, this article assumes that you've already set up the Shop Integration for your Flipbooks. If you haven't already, take a moment to read our guide, which will show you how:

This article explains:

Adding a Shop Integration checkout

So, now that you've set up the basics of your Shop Configuration, it's time to add WhatsApp Checkout.

  1. Click on the Flipbook for which you want to add WhatsApp Checkout. Then, click on Settings.

  2. Select the Modules pane.

  3. From the vertical menu on the left, select Shop configuration.

  4. Click on Select shop configuration, and then click Create, to create a new Shop configuration.

  5. From here, we'll select the WhatsApp checkout option and see the options:

Name of the checkout option: This has no effect on the Shop, but simply for you to keep track of your different configurations.

Recipient country code and phone number: If you would like your customers to send their cart contents to a predefined number in WhatsApp, enter the country code and number in the relevant fields here.

Message template: Here you can modify the WhatsApp message template that will be sent when the user checks out. This message comes with a default template set, but if you'd like to have a custom message, you can edit it.

⚠️ Editing the message is done so using Underscore template syntax. If you're unfamiliar with this, see our guide below on how to edit the message template.

Checkout button label: This is what will show on the checkout button in the iPaper basket.

How it works

As your customers browse your Flipbooks, they'll be able to add items in the catalog to their basket using the Shop Enrichments you've created.

In the bottom right-hand corner, your customers will be able to send their basket via a WhatsApp message to, for example, to a friend, colleague, or local representative.

The recipient will receive a list of your customers' orders, allowing them to complete their purchase.

Take your Flipbook from flat PDF to engaging digital shopping experience

Understand how this, and other tactics, can help you attract and inspire shoppers, while also capturing buying intent and converting to a sale, in our Success Framework.

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