Checkout option: WhatsApp

With the WhatsApp Shop Configuration, your customers can checkout via WhatsApp!

Updated over a week ago

Using the Shop Integration checkout options, your customers can checkout via your own landing page, web-shop or basically any way you want them to!

🔰 Before you get started

This article assumes that you've already set up the Shop Integration for your Flipbooks. If you haven't already, take a moment to read our Setting up Shop guide, which will show you how:

Adding a Shop Integration checkout 🛍️

So, now that you've set up the basics of your Shop Configuration, it's time to add WhatsApp Checkout.

  1. Click on the Flipbook for which you want to add WhatsApp Checkout. Then, click on Settings.

  2. In the Settings menu, click on the Modules pane, and then select Shop configuration.

  3. Click on Select shop configuration, and then click Create, to create a new Shop configuration.

  4. From here, we'll select the WhatsApp checkout option and see the options:

  1. Name of the checkout option: This has no effect on the Shop, but simply for you to keep track of your different configurations.

  2. Recipient country code: If you want the checkout message to have a country code attached, you can have it added here.
    If you want the user to add it themselves, you can simply leave it blank.

  3. Recipient phone number: Like the country code, if you'd like to add a preset phone number, you can enter it in this field. Again, if you'd like to let your users add it themselves, leave it blank.

  4. Message template: Here you can modify the WhatsApp message template that will be sent when the user checks out. This message comes with a default template set, but if you'd like to have a custom message, you can edit it.

    ⚠️ Editing the message is done so using Underscore template syntax. If you're unfamiliar with this, see our guide below on how to edit the message template.

  5. Checkout button label: This is what will show on the checkout button in the iPaper basket.

💡 Editing the template can be a daunting task. Luckily, we're always on hand to help!

If you need any help, reach out to us via the chat in the corner ✌️

How it works

As your customers browse your Flipbooks, they'll be able to add items in the catalog to their basket using the Shop Enrichments you've created.

In the bottom left-hand corner, your customers will be able to send their basket via a Viber message to, for example, to a friend, colleague, or local representative.

The recipient will receive a list of your customers' orders, allowing them to complete their purchase.

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